Frequently asked questions
Plain-language answers for vehicle owners and body shops dealing with insurance claim disputes.
What should I do if the insurance total loss offer is too low?
Save the valuation report, review the comparables, confirm vehicle options and mileage, then request an independent review before accepting the offer.
Do customers usually know the term Right to Appraisal?
Most do not. Many people first search for phrases like insurance total loss offer too low, dispute total loss value, or repair estimate too low.
Do you help both vehicle owners and body shops?
Yes. The Body Shop Appraiser helps vehicle owners with valuation disputes and supports collision repair facilities with supplements, estimate reviews, and appraisal support.
Where is the claim file managed?
Files can be organized through Folder Co., where documents, uploads, and claim progress stay in one secure workflow.
Which states do you serve?
The primary service area is Massachusetts, Rhode Island, and Connecticut.
Need help with your claim?
Talk with an independent appraiser, then start a secure file through Folder Co. when you are ready.